Our Company

At Hotel Rey Don Felipe, we strive to maintain a continuous improvement process that completely cover the needs and service expectations of all our guests.

Our interest is to ensure maximum satisfaction to our guests. In doing so we permanently maintain a training program for our personnel and vendors so that there is a continous motivation and responsability to offer the highest quality of service and improvement.

At the Hotel Rey Don Felipe, we intended to maintain a continuous improvement process that covers absolutely needs and service expectations of our guests.

So we've established a relationship between adequate and appropriate resources and benefits, training and involving employees and suppliers, so that there is always motivation and total responsibility for the effective achievement of a high quality service and continuous improvement.

Our interest is to ensure maximum satisfaction to our guests, for which we keep permanently occupied in giving workers the hotel the best training and technical resources available and within reach.

We always strive to maintain:

Ongoing evaluation of procedures and performance.
Concern for a work environment with encouragement and promotion policies that enable personal a professional development.
Continuous review of our management systems and quality control.
Effective models of self- evaluation
Care to identify the needs and requirements of t, anticipating the emergence of disagreements.
A high responsiveness to always give a rapid response, constructive, positive and full satisfaction to guests and members of the organization.
To develop our employees skills that allow the delegation of responsibility and self control.
Develop and use an internal communication system, such as active channel of transmission between all levels of the organization.

Ongoing evaluation of procedures and performance.
Concern for a work environment with encouragement and promotion policies that enable personal and professional development.
Continuous review of our management systems and quality control.
Effective models of self.
Care to identify the needs and requirements of the host, anticipating the emergence of disagreements.
A high responsiveness to always give a rapid response, constructive, positive and full satisfaction to guests and members of the organization.
To develop our employees skills that allow the delegation of responsibility and self control.
Develop and use an internal communication system, such as active channel of transmission between all levels of the organization.

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